The BNSF Logistics' Operations team, which is spread across the United States, Canada and Mexico, helps drive BNSF Logistics’ success by making freight happen. Our Operations Representatives are the experts on delivering freight quickly, efficiently and cost effectively. They take pride in working smart and empowering others to succeed, whether it be with their own team members or their robust carrier base who they frequently partner with. Our Operations Reps are strategic in how they cover loads, working to deepen carrier relationships and ensuring that solutions are smart and serve all parties well. The Operations team is constantly delivering what matters in every call as they show us what it means to respect and serve everyone, while always celebrating the journey. 

Watch Chad Sermersheim, Sr. Director Over the Road Operations,, as he shares what it’s like to work on the OTR Operations team at BNSF Logistics

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